Effective Date: 20-08-2025
Company: DeluxedecorÂ
At DuluxeDecor, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, contact us, or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Information submitted through contact forms or enquiries
- Preferences related to products or services
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general usage information.
2. How We Use Your Information
We may use the information collected to:
- Process and fulfil your orders
- Provide products and services requested by you
- Communicate regarding orders, enquiries, deliveries, returns, or support
- Improve our website, products, and customer experience
- Send promotional or marketing communications where permitted
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment service providers. DuluxeDecor does not necessarily store complete card, banking, or payment credentials on its own systems. Payment information is handled according to the security and privacy practices of the applicable payment provider.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better browsing experience.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our business, including payment processors, logistics and delivery partners, website service providers, analytics providers, and other vendors assisting us in providing our services.
Information may also be disclosed when required by law, regulation, legal process, or a valid request from an authorized government authority.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. DuluxeDecor is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
8. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
To make a privacy-related request, please contact us using the details provided on our website.
9. Changes to This Privacy Policy
DuluxeDecor may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updated versions will be published on this page with the applicable effective date.
10. Contact Us
For questions regarding this Privacy Policy or the handling of your personal information, please contact DuluxeDecor through the contact details provided on our website.